Shipping policy
Shipping Policy
Last Updated: August 25, 2026
Thank you for choosing Luvzawfarxa. We understand how exciting it is to receive your order, and we're committed to making the shipping process as smooth, reliable, and transparent as possible.
1. Order Processing
After your order is placed, our fulfillment team begins preparing it for shipment.
Most orders are processed within 1–3 business days, during which we verify payment, inspect the products, carefully package your order, and transfer it to our shipping carrier.
Please Note: Orders placed on weekends or public holidays will begin processing on the next business day.
During major promotional events or holidays, processing may take slightly longer due to increased order volume.
2. Shipping Time & Cost
We proudly ship to customers worldwide.
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Processing Time: 1–3 Business Days
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Estimated Delivery: 10–20 Business Days
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Flat Shipping Rate: USD $5.99 per order
Delivery estimates may vary depending on your destination, customs procedures, weather conditions, and carrier operations.
3. Unexpected Delivery Delays
Although we work hard to deliver every order on time, delays can occasionally occur due to circumstances beyond our reasonable control, including:
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Customs inspections
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Weather conditions
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Transportation disruptions
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High shipping volume
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Carrier operational delays
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Public holidays
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Other unforeseen logistics events
We sincerely appreciate your patience should any of these situations arise.
4. Order Tracking
Once your package has been shipped, you'll receive a shipping confirmation email containing your tracking number.
You can monitor your shipment at:
Please allow 24–72 hours after shipment for tracking information to become available.
5. Multiple Shipments
If your order contains multiple products, they may be shipped separately from different warehouses or fulfillment centers to improve delivery efficiency.
Each shipment may receive its own tracking number and may arrive on different dates.
6. Changing an Order
If you need to update your shipping address or modify your order (such as size, color, quantity, or product selection), please contact us as soon as possible.
Requests should ideally be submitted within 12 hours after placing your order.
Please email:
Include the following information:
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Order Number
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Email address used for the purchase
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Details of the requested change
While we'll do our best to accommodate your request, changes cannot be guaranteed once order processing has begun.
7. Undeliverable Packages
If the delivery carrier cannot successfully deliver your package, they may leave a delivery notice or hold the shipment at your local postal facility for pickup.
Please contact your local carrier using your tracking number before reaching out to us.
Luvzawfarxa cannot be held responsible for shipments returned because of:
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Incorrect or incomplete shipping addresses
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Failure to collect a held package
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Refused deliveries
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Unpaid customs duties or local import charges
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Other customer-related delivery issues
8. If Your Order Is Taking Longer Than Expected
If your package appears delayed:
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Review your tracking information to determine whether it has been updated within the past seven days.
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If there have been no tracking updates for more than 7 consecutive days, please contact our customer support team.
When contacting us, please include:
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Your Order Number
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The email address used when placing your order
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Your tracking number (if available)
We'll gladly investigate the shipment with our logistics partners.
9. Lost or Missing Packages
If a shipment is officially confirmed by the carrier as lost during transit, we will arrange an appropriate resolution, which may include a replacement or refund where applicable.
If your tracking status shows Delivered but you cannot locate your package, we recommend checking:
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Around your property
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With household members
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Neighbors
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Apartment office or building management
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Your local delivery carrier
Packages marked as successfully delivered by the carrier are generally not eligible for replacement or refund unless otherwise required by applicable law or covered by an optional Shipping Protection service.
10. Shipping Locations
Luvzawfarxa proudly serves customers worldwide.
Orders may be fulfilled from distribution centers or trusted fulfillment partners located in:
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United States
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Canada
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Australia
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European Union
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Hong Kong
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Other international fulfillment facilities
Selecting the closest available warehouse helps improve delivery efficiency whenever possible.
If shipping is unavailable to your destination, we'll notify you promptly after your order is placed.
11. Important Shipping Information
Delivery Estimates
Shipping times are estimates only and are not guaranteed.
Delays caused by shipping carriers, customs authorities, weather events, transportation disruptions, or other external circumstances may be outside our control.
Customs, Duties & Taxes
International customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other government charges required by their destination country.
Unless otherwise stated during checkout, these charges are not included in product prices or shipping fees.
Shipping Address
Please make sure your shipping information is accurate and complete before submitting your order.
Luvzawfarxa is not responsible for packages delayed, returned, or lost because of incorrect or incomplete shipping information provided during checkout.
If you notice an error after placing your order, please contact us immediately.
Delivered Orders
Once a carrier confirms successful delivery through tracking, customers should first check the delivery location, household members, neighbors, building management, and the local carrier if the package cannot be located.
If you purchased optional Shipping Protection, please contact our customer support team to determine whether your situation may be eligible for coverage.
Need Assistance?
If you have any questions regarding shipping, tracking, delivery, or your order, our customer support team is happy to assist you.
Brand:
Luvzawfarxa
Company:
Eliteamwear (Hongkong) Co., Limited
Website:
https://luvzawfarxa.com
Email:
support@luvzawfarxa.com
Phone:
+1 (507) 516-6236
Business Address:
ROOM 101A, 1/F, GENPLAS INDUSTRIAL BUILDING
56 HOI YUEN ROAD
KWUN TONG
HONG KONG
To help us assist you as quickly as possible, please include your Order Number and the email address used when placing your order whenever you contact us.